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Responsible Gaming
Playjonny Casino holds a Curaçao Gaming Authority licence, reference number OGL/2024/1126/0521, issued to operator Terdersoft B.V.
Gamble for entertainment
Online gambling involves risk. Game outcomes are determined by chance, and no system, strategy or pattern can guarantee a win. Previous results do not influence future results, and a game that has not produced a win for some time is not necessarily due to pay out. You should always be prepared to lose the money you choose to gamble.
A safer approach is to decide in advance how much money and time you are comfortable spending. Treat this amount as the cost of entertainment, in the same way you might budget for other leisure activities. Once your limit has been reached, stop playing. Do not increase your budget because you are losing, and do not continue in the hope that a large win will solve a financial problem.
- Only gamble with money you can afford to lose after essential expenses have been paid.
- Set a spending limit before you begin and keep to it.
- Set a time limit and take regular breaks during play.
- Keep gambling money separate from rent, bills, food, savings and other commitments.
- Never borrow money or use funds intended for essential expenses to gamble.
- Do not treat gambling as an investment, job or reliable source of income.
- Accept that losses are part of gambling and never chase them by increasing your stakes.
- Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
- Make time for family, friends, work, study, exercise and other activities.
- Review your gambling regularly rather than relying on memory or individual results.
Gambling is more likely to remain recreational when it is planned and balanced with other parts of your life. If playing is no longer enjoyable, is taking priority over important responsibilities or is causing financial or personal difficulties, stop and consider seeking support.
Safer gambling tools and account controls
Playjonny Casino may make account and play-management tools available to help players stay in control. The features available to you may depend on your account, the products you use and applicable requirements. Review the options shown in your account and use them before gambling becomes difficult to manage.
Deposit, spending and loss limits
A deposit limit can restrict the amount you add to your account over a selected period. Other controls may help you manage spending or losses. Choose limits that fit comfortably within your personal budget, and consider setting them before you start playing. A limit should be viewed as a protection for your budget, not as a target that you must spend.
Time reminders and planned breaks
Where available, session reminders and activity information can help you keep track of how long you have been playing. Online gambling can make time pass quickly, particularly when you are focused on a game. Take regular breaks, leave the screen and review whether continuing is appropriate.
Activity statements and reality checks
Account history, activity summaries and reality checks may help you review deposits, withdrawals, wagers, wins, losses and playing time. Looking at this information regularly can give you a clearer view of your gambling. If the figures concern you, stop playing and consider applying a restriction or seeking independent advice.
Temporary breaks and self-exclusion
If you need time away from gambling, consider using a temporary break or self-exclusion option where available. Self-exclusion is a voluntary decision to prevent or restrict access to gambling services for a selected period. Do not try to bypass a restriction by creating another account, using another person’s account or asking someone else to gamble on your behalf.
Requests to change or remove a limit may be subject to account controls, waiting periods or other applicable requirements. These measures are designed to support safer decisions. They cannot guarantee a win, prevent all losses or replace personal responsibility.
Recognising gambling harm
Gambling harm can develop gradually, and some people may not recognise a problem until it affects their finances, health, relationships, work or study. Paying attention to changes in your behaviour can help you act early. You do not need to wait until a serious problem develops before taking a break or asking for help.
- Spending more money or time gambling than you intended.
- Increasing your stakes to achieve the same level of excitement.
- Trying to win back money after a loss.
- Feeling restless, anxious or irritable when you are not gambling.
- Thinking about gambling frequently or finding it difficult to stop.
- Hiding gambling activity, deposits, losses or statements from other people.
- Borrowing money, missing payments or using essential funds to gamble.
- Neglecting work, study, family, friends, sleep or other responsibilities.
- Gambling to escape stress, loneliness, sadness or other difficult feelings.
- Feeling guilty, ashamed or distressed after gambling but continuing to play.
- Selling possessions or using credit to fund gambling.
- Returning to gambling soon after deciding to stop.
If any of these signs apply to you, pause your gambling and review your account activity. You may wish to apply a temporary break or self-exclusion, tell someone you trust and seek professional support. Speaking openly can make it easier to understand what is happening and decide on practical next steps.
If gambling is affecting your finances, consider contacting a qualified financial counsellor or an appropriate gambling support service in Australia. Support may also be helpful for partners, family members and friends affected by another person’s gambling. If you feel overwhelmed, unsafe or at risk of harming yourself, seek urgent help through Australian emergency or crisis services.
Our commitment to safer gambling
Playjonny Casino aims to provide information and features that support informed and responsible gambling decisions. We may review account information and activity patterns to identify behaviour that could indicate gambling harm, subject to applicable privacy requirements and account policies. Where appropriate, we may provide safer gambling information, suggest a break, discuss available controls or apply account restrictions.
These measures are intended to support player wellbeing, but they do not replace your responsibility to manage your gambling or professional advice from an independent support service. Account checks and restrictions may also be applied to protect account security, prevent misuse or meet applicable legal and regulatory obligations.
Protecting young people
Gambling is for adults only. You must not allow anyone under the applicable legal age to access your account or use gambling services. Keep your login details private, use suitable device security and log out when you finish. Parents and guardians should consider parental controls and monitor access to devices used by children.
Account and payment security
Use only payment methods that belong to you. Do not let another person deposit, withdraw or gamble through your account, and never use another person’s account. Keep passwords, identification details and verification information confidential. If you believe that someone else has accessed your account, stop gambling and follow the available account security process.
Getting assistance
For questions about safer gambling tools, account restrictions or self-exclusion, review the information available in your account and contact Playjonny Casino through the support channels provided on the website. Avoid including unnecessary sensitive information in a support request. Independent gambling support and financial counselling services can also provide confidential guidance.
Responsible gambling is a shared commitment. Plan before you play, stay within your limits and take a break whenever gambling stops feeling like entertainment. Asking for help is a positive step, and support is available.